How do you control the quality of the Open Museum content? (+)
We carefully select and train curating members. Applicants submit materials to a jury specific to the category of their proposed museum: art history, independent artists, collections, schools of art & design, history museums. If selected, the new curators receive two to four hours of training and an additional weekly training session for the first few months. Open Museum administration, which co-curates all museums for the first six months, follows all activity on the site and offers additional technical and curating support as necessary. If a curator is not meeting expectations, their museum is closed.
The registration process includes a typing test designed to prohibit robot access. Additionally users receive a verification email from us, which they need to respond to in order to be fully registered on the site. Finally, we omit any unconfirmed members after a few weeks.
Technically speaking, comments are not moderated (i.e. they do not pass through a delayed review process.) The site on the whole, however, is moderated in the sense that curators exercise control over the content in their museums and the Open Museum administration keeps a watchful eye on site’s activity. Curators can delete (or promote but not edit) comments made by visitors. The administration can block any members who do not respect the terms of service. To date, there have been dozens of comments per day and not a single cause for moderating a comment.